We encourage you to read these Terms and Conditions, and contact us via our Contact Us page if you have any particular questions. By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.
Bee Safe Au Pty Ltd (78 437 636 193) is an Australian company located in Townsville, Australia.
Bee Safe or Seller or We or Us or Our: Bee Safe Au Pty Ltd (78 437 636 193)
Site: Bee Safe Au website
Content: Content on the Site that is provided including certain graphics, photographs, images, text, digitally downloadable files, trademarks, logos, product and program names, slogans, and the compilation of the foregoing; User content related to reviews or any other Content submitted by Customer or Users
Customer or You or Your: Individual who purchases the products sold by Bee Safe Au
Goods: Goods sold to the Customer by Bee Safe Au
GST: Good & Services Tax
Program: Bee Safe Membership Program users have joined
Purchase Price: The listed price of Goods charged by Bee Safe at the time the order was placed (excluding delivery)
User: Any individual which uses the Bee Safe Au website
This Site is created and controlled by us in the State of Queensland, Australia. As such, the laws of the Commonwealth of Australia and, and where applicable, the State of Queensland, will govern these Terms and Conditions. By using this Site you submit to the jurisdiction of the courts of Queensland and Australia and agree that any legal action will only be commenced in these forums. The Site is available only to people who can form legally binding contracts under applicable law.
We may from time to time modify these Terms and Conditions, other policies, or the Content of the Site, without notice. Any changes are effective immediately upon posting to the Site. Your continued use of the Site thereafter constitutes your agreement to all such changed Terms and Conditions. You should read the Terms and Conditions before placing an order online and check back often.
In order to make purchases through this Site, you will be requested to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, when ordering items, you will be required to provide payment details. By entering your payment details you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the Billing information provided.
INTELLECTUAL PROPERTY RIGHTS
The sale of Goods does not provide the Customer or any other party the right to Bee Safe’s intellectual property rights in the Goods, including without limitation the Seller’s trading name, Registered and unregistered trade marks, copyright in Goods and designs, the ownership of which will remain with the Seller at all times. These intellectual property rights are protected by Australian and international laws, including laws governing copyright and trade marks.
DESCRIPTON OF THE GOODS
The description of the Goods is for the purpose of identification only and reliance on a description of the Goods does not constitute a sale by description.
We attempt to be as accurate as possible when describing our products and services on the Site, however, to the extent permitted by applicable law, we do not warrant that the product or service descriptions or other Content available on the Site are accurate, complete, reliable, current or error-free.
Any sample of Goods exhibited to or inspected by you, is supplied solely for you to judge the quality in bulk and does not constitute a sale of sample.
To the extent permitted by law, no warranty is given by Bee Safe as to the suitability of Goods for your requirements and in purchasing the Goods. You acknowledge that you cannot solely rely on our skill and judgment in this regards. You must also examine the Goods prior to purchase.
ORDERING OF GOODS
Once you have placed your order, an email acknowledging the details of your order will be emailed to you. This email is NOT an acceptance of your order, just a confirmation that we have received it.
Unless you cancel your order, acceptance of your order and completion of the contract between you and Bee Safe will be completed when we email you to confirm the Goods have been dispatched and have been handed over to the designated carrier. The sale contract is concluded in Queensland, Australia.
Bee Safe reserves the right to accept a part only of your order by notifying you in writing or by delivering the Goods to you. No order is binding on Bee Safe until accepted by us.
An order which has been accepted in whole or in part by Bee Safe cannot be cancelled by the Customer without obtaining our written approval, which we may refuse in absolute discretion.
We reserve the right not to accept your order in the event that we are unable to obtain authorisation for payment, that the item ordered is out of stock or that you do not meet the eligibility criteria set out, or otherwise contemplated, within the Terms and Conditions.
PRICES & TAXES
Prices shown on the Site are in Australian Dollars (AUD) and are exclusive of GST. Prices are subject to change effective immediately upon posting to the Site or other form of notification at any time without notice.
With respect to international orders, Buyer is the importer of record and must comply with all laws and regulations of the destination country. If international shipments are subject to import taxes, custom duties and fees imposed by the destination country, Buyer is responsible for payment of all taxes and fees associated with the delivery of such international shipment. Any fees levied by customs clearance authorities are the responsibility of Buyer and/or the recipient. Buyer should contact the destination country’s customs office for more information.
PAYMENT & CREDIT TERMS
Once an order has been placed via the Site, the Customer is obligated to finalise the payment right away in order to process the order. The goods have not been ordered until a payment has been made.
Customers with whom Bee Safe has a signed agreement with, must pay the order Purchase Price and any other additional charges in accordance with the Terms and Conditions within 30 days after shipment.
There will be a 1.5% late fee per month on all past due balances over 30 days. In the event any third parties are employed to collect any outstanding monies owed to Bee Safe, the Customer will be responsible for all collection costs, including attorney fees, whether or not litigation has commenced, and all cost of litigation incurred.
Goods ordered will be delivered to an address nominated by the Customer on the order form. It is the Customer’s responsibility to check their delivery details before finalising the order. It is the Customer’s responsibility to make all the relevant arrangements necessary to take the delivery of the Goods whenever they are tendered for delivery. If the address cannot be accessed by Australia Post, customers should make their own arrangements.
The delivery times quoted are estimates only and we accept no liability for failure or delay in delivery of Goods. The Customer is not relieved of any obligation to accept or pay for Goods if there is a delay in delivery. Goods may be delivered by instalments at our discretion, however you will be notified of this occurring.
Risk in accepting the Goods passes on delivery to the Customer.
Any Additional Charges such as handling and delivery, GST, stamp duty, interest, legal and other costs of unpaid money recovery are payable by the Customer in addition to the Purchase Price of the Goods unless agreed upon otherwise. To the extent permitted by law, return of Goods will not be accepted by Bee Safe except by written prior agreement. Any Goods returned will be subject to an inspection, must be free of damage, be of acceptable quality and condition and all freight charges are to be pre-paid by Customer to the Seller.
Any promotions that offer free delivery or delivery discounts do not apply to heavy or bulky items. Please contact Bee Safe on 1300 822 680.
We hope that you will be completely satisfied with our products. If you are not satisfied with a purchased product(s) for any reason, you may request either a replacement, store credit or a refund for the Product(s) within 30 days from the date of purchase. To return a product please contact Bee Safe on 1300 822 680 to request a Return of Goods Authorisation (RGA).
Custom products may not be returned without prior written approval from Bee Safe.
Some returns may be subject to a minimum 15% restocking charge, which Bee Safe may issue. For returns not due to Bee Safe error, the Customer is responsible for all transportation fees related to the returned product.
To ensure proper credit is applied, each Product return must include the following information:
- Customer Name and Address
- Purchase Order Number or Bee Safe Invoice Number
- Date of Invoice
- Product Number of Returned Item(s)
- Reason for Return
Products not authorised for return include:
- Products not in a completely re-sellable condition (including Products with damaged, missing or defaced labelling)
- Products which are not inventoried by Bee Safe and are not able to be returned to the manufacturer
- Products purchased on a Special Order Basis
- Products not purchased from Bee Safe
- Discontinued products
Bee Safe is 100% confident of our product quality. As such we offer all Customers a 30 days warranty for all our labels. If by any chance you encounter a problem with the purchased Goods within the specified period our liability is limited, to the extent permissible by law and at our option to, in the case of services to (a) the supplying of the services again or (b) the payment of the cost of having the services supplied again and, in the case of Goods to (i) the replacement of the Goods or the supply of equivalent Goods; (ii) the repair of the Goods; (iii) the payment of the cost of replacing the Goods or of acquiring equivalent Goods; or (iv) the payment of the cost of having the Goods repaired.
To the extent permitted by law, all other warranties where implied or otherwise, not set out in these Terms are excluded and we are not liable in tort (including, without limitation, negligence or breach of statutory duty) or otherwise to compensate Customer for any increased costs or expenses, any loss of profit, revenue, business, contracts or anticipated savings, any loss or expense resulting from a claim by a third party or any special, indirect or consequential loss or damage of any nature whatsoever caused by Bee Safe’s failure to complete or delay in completing the order to deliver the Goods.
Bee Safe may suspend delivery and will not be responsible for any delay, suspension or failure arising out of any circumstances beyond our control, including but not limited to, governmental actions, strikes, lockouts or other labour difficulty, war or national emergency, acts of terrorism, fire, explosion, flood, an act or omission of a third party, inability to obtain any necessary materials, equipment, facilities or services, the failure of performance provided by others, internet interruption or virus, accidents or breakdown of plant, machinery, software, hardware or communication network.
If you upload or otherwise provide any information or Content in the course of accessing or using the Site, you agree that such Content will be available to us to use in any manner we think fit, subject to applicable provisions of any legislation including (without limitation) privacy legislation. You agree that you will not upload or otherwise provide any Content which:
- is defamatory, fraudulent, unlawful, threatening, intimidating, harassing, inappropriate, harmful, hateful, abusive, tortious, obscene, invasive of another’s privacy, sexist, racist, violent, degrading;
- infringes the intellectual or other proprietary interests of Bee Safe;
- contains spam, chain letters, pyramid and other such selling and marketing schemes, computer viruses, computer code, files or programs or other harmful components that are designed to interrupt, destroy, change or limit the functionality of the Site or any other computer software, hardware or other electronic equipment, information which in any way impinges on another User’s use or enjoyment of the Site or otherwise breaches or encourages other Users to breach these Terms and Conditions;
- violates any law, statute or regulation;
- forges information to disguise the origin of any User content; or
- encourages or incites any other person to engage in any of the above behaviour.
BEE SAFE MEMBERSHIP PROGRAM
Any rewards or offers offered by Bee Safe Membership Program (Program) may include specific offer terms and conditions, please read these terms and conditions. Only member of the program are eligible to use / redeem these rewards. All offers or rewards, and the benefits they offer, are not transferable. All program rewards or offers are subject to availability. Bee safe is not liable for any reward or offer not being available for any reason.
THIRD PARTY SITES
Bee Safe may include links on this Site to other websites or resources operated by parties other than Bee Safe for convenience only. Bee Safe is not responsible for the content, accuracy, privacy or policies governing the sites. The use of such links on the Site, does not imply any endorsement, sponsorship, or recommendation; nor are we responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any offerings, advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, Goods or services available on such external websites or resources. You should make your own reasonable enquires regarding the content of these sites. Your linking to or from these websites is at your own risk.
BREACH AND TERMINATION
If, in our reasonable opinion, you breach any provision of these Terms and Conditions we may immediately issue a warning, temporarily suspend or permanently prevent your access to all or parts of the Site. In any event, we may terminate these Terms and Conditions (and your right to use the Site) at any time and for any reason without prior notice to you.
You indemnify us against any action, liability, claim, loss, damage, proceeding, expense (including legal costs) suffered or incurred by us, arising from, or which is directly or indirectly, relate to:
- your breach or non-observance of any term of these Terms and Conditions;
- any breach or inaccuracy in any of your representations or warranties; or
- your use of the Site.
WE WILL BEAT ANY QUOTE!*
If you have received a more competitive quote from another supplier, please feel free to contact Bee Safe on 1300 822 680 or email us at firstname.lastname@example.org with the quotation and we will beat it by 5% GUARNTEED!*
*Items must be identical. Does not apply where price is below our cost. An official quotation (including ABN number) must be presented at time of ordering. Offer cannot be used with any other discounts and offers.
100% SATISFACTION GUARANTEE
Bee Safe is so confident of our quality product solutions that we offer all Customers a satisfaction guarantee or your money back*. Simply contact our head office on 1300 822 680 or email email@example.com for return instructions.
*The Goods must be returned within 30 days. The costs associated with transportation of returned Goods will be the responsibility of the Customer, if the Goods are returned not due to Bee Safe error.